Washer will not drain
A kinked hose, blocked pump filter, drain restriction, failed pump, wiring problem or control issue can leave water sitting in the tub.
Washer not draining, spinning, filling, unlocking or finishing the cycle? AGB repairs top-load and front-load washing machines in Denton, Plano and nearby North Dallas communities. We test the washer first, find what is actually stopping the cycle, and give you the repair price before work starts.
Same-day and next-day appointments may be available when the address, technician route and schedule allow.

Start with what the washer is doing. Drain, spin and lock problems are often connected, so one symptom does not automatically point to one bad part.
Free service call with completed repair. The $70 diagnostic fee is waived when AGB completes the approved repair.
Call About Your Washer Request Repair OnlineA washer can stop at the same point in the cycle for very different reasons. We follow the wash, drain and spin sequence instead of ordering a pump, lock or control just because an error code points in that direction.
A kinked hose, blocked pump filter, drain restriction, failed pump, wiring problem or control issue can leave water sitting in the tub.
If the machine cannot drain, lock the lid or door, balance the load or drive the basket correctly, the spin cycle may never get going.
We look at hoses, valves, pumps, door boots, tub seals, dispensers and the point in the cycle when the leak starts. Where the water shows up is only part of the clue.
An unbalanced load can do it once. Repeated hard shaking can come from leveling, suspension, shock, basket, bearing or drive problems.
Closed or restricted supply hoses, inlet valves, pressure sensing, door or lid lock problems and controls can all stop water from entering normally.
Some washers keep trying to confirm water level, basket movement or lid position before they advance. The failed system has to be tested instead of guessed.
A bad latch is possible, but wiring, alignment, control logic or a machine that never finished draining can also keep the lock from behaving normally.
Drain trouble, an out-of-balance condition, lock failure, motor issue, power interruption, sensor fault or control problem can stop a cycle before it finishes.
Not sure what to call the problem? Tell us where the cycle stops and whether there is water left in the tub.
Call (214) 842-6679 Request Washer RepairWe start with the complaint and watch what the washer does before and after the failure point. A machine that hums and leaves water behind needs a different path than one that drains cleanly but never reaches full spin.
A washer that will not spin does not automatically have a bad motor. Many machines are designed to get the water out and confirm the lid or door is locked before they ramp up into a full spin.
If water is still sitting in the tub, the real problem may be a restricted drain hose, clogged filter, weak pump or another drain fault. If it drains normally, we move farther into the lock, balance and drive systems.
That order matters. Replacing the spin-related part before confirming drainage is an easy way to miss the actual failure.
Send the brand and model number when you book. The same no-drain or no-spin complaint can be handled very differently on a traditional top-loader, a front-loader or a newer high-efficiency machine.
If the final spin is weak or never happens, the dryer has to remove far more water than it should. Fixing the washer problem can bring dry times back to normal.
Request Washer DiagnosisIf the washer is spinning normally but clothes still take two or three dryer cycles, the dryer may have a separate heat or airflow problem.
View Dryer RepairChoose a brand for more repair information. For older, compact or less common washers, send the model number first so we can check the exact unit.
GE Washer Repair AGB also accepts selected residential washer models from other brands. Send the exact brand and model number when scheduling so service can be checked first.
These washer-specific reviews were already published on AGB's Yelp review feed.
Katherine B.
My washing machine went out and I called AGB Appliance Repair from a recommendation. Andrei came as soon as they said he would and fixed it. I recommend this company highly. Thank you, Andrei.
Washing machine repair. Yelp review, November 2025.
Tom N.
Our washer stopped working and we started to research appliance repair companies nearby. AGB responded that evening, came the next day, diagnosed the issue, ordered the needed part and scheduled the repair. We also received a call before each visit.
Washer repair. Yelp review, May 2026.
More AGB Customer Reviews
Want more recent feedback before scheduling? Check AGB's Google, Yelp and Thumbtack profiles above for current customer reviews and service experiences.
Independent review profiles linked above.
Tell us where the cycle fails, let us test the washer, then decide after you see the repair price.
Share the brand, model number, washer type and whether it fills, washes, drains, spins, leaks, locks or stops at a certain point.
The technician checks the systems tied to the symptom, explains what failed and gives you the repair price before work starts.
If the repair makes sense, approve the quote. After the work is complete, we test the washer and the 90-day repair warranty applies to the parts and labor used for that job.
Choose your city for general local service information. Washer appointments are scheduled according to address and technician route.
Top-load and front-load washer repair from the Denton service location and nearby routes.
Washer repair from the Plano service location and nearby North Texas routes.
Quick answers to the questions we hear before a washing machine service call.
The final price depends on the washer model, what failed, the part and the labor involved. The diagnostic visit is $70. After the washer is tested, you get the repair price before deciding whether to move forward.
Yes. The $70 diagnostic fee is waived when you approve the quote and AGB completes the washer repair. If no repair is completed, the diagnostic fee applies.
Same-day and next-day appointments may be available. The earliest opening depends on your address, technician route and appointments already on the schedule.
An appliance repair technician can check the washer drain hose, pump path, pump, wiring and controls. AGB provides in-home washer repair across Denton, Plano and nearby North Texas service areas.
A washer may stop draining because of a kinked or blocked drain hose, clogged pump filter on models that use one, a drain restriction, failed pump, wiring problem or control fault. The machine should be checked before assuming the pump itself is bad.
A washer may refuse to spin if it cannot drain, cannot confirm the lid or door is locked, senses an unbalanced load, has a drive problem or has a sensor, motor or control fault.
If the final spin is weak or never happens, clothes can leave the washer much wetter than normal. Drain trouble, balance problems, lock faults, suspension issues or drive problems can all interfere with the final spin.
Leaks can come from fill hoses, drain hoses, water valves, pumps, dispenser paths, front-load door boots, tub seals or connections inside the machine. The point in the cycle when the leak starts helps narrow the source.
One badly balanced load can make a washer shake. If it happens repeatedly with normal loads, the machine may need leveling or may have worn suspension, shocks, basket or drive components.
The washer may be waiting for the correct water level, basket movement, lid position or another signal before advancing. The exact cause depends on the model and where the cycle stops.
Often, yes. Whether repair makes sense depends on the washer age, overall condition, failed system, repair history, parts availability and replacement cost. The diagnosis gives you the information needed to compare repair with replacement.
Diagnosis is usually completed during the first visit. Some repairs can be finished on that call if the correct part is available. Model-specific or less common parts can require a return visit after the part arrives.
Yes. AGB services many residential front-load and top-load washers. Send the brand and model number when booking so the exact machine can be checked.
AGB services many common residential washer brands, including Whirlpool, Maytag, GE, LG, Samsung and Frigidaire. Other brands may be accepted depending on the exact model and parts availability.
Completed washer repairs include a 90-day warranty on the parts and labor used for that repair. The technician explains the coverage when the job is completed.
Washer repair is available in Denton, Plano, Frisco, McKinney, Prosper, Dallas and nearby North Texas communities based on the technician route and scheduling availability.
Service information reviewed August 9, 2026.
Call AGB or send the appointment form with the washer brand, model number, top-load or front-load type, the symptom and your ZIP code. We will check the next available time for your address.